Terms of Service

The short version

A Nomad's Guide is a personal travel record: a place to log where you have been, collect and complete sets of destinations, and keep a private history of your travels. These terms are the agreement between you and us for using it. They are written to be read, not to hide things. If anything here is unclear, email support@anomadsguide.com and ask.

These terms, together with our Privacy Policy, Refund & Cancellation Policy and Cookie Notice, are the whole agreement between you and us. We may update them; the "Last updated" date above always tells you which version is current.

Who can use it

You must be at least 16 years old, or the age of digital consent where you live if that is higher, to create an account. The service is not directed at children.

You are responsible for keeping your account credentials secure and for everything that happens under your account. Tell us at once if you think someone else has access to it.

Your account and your data

Your travel history, collections, journeys, notes and photos are yours. We store them so the app can show them back to you, and we do not sell them. What we collect and why is set out in the Privacy Policy, which forms part of these terms.

You can delete your account and everything in it at any time from Settings, on the web and inside the app. Deletion is immediate and permanent, so keep a copy of anything you want to keep first. If you would rather we do it for you, email support@anomadsguide.com from the address on your account.

Paid plans, renewal and cancellation

Some features require a paid plan. The plans, prices and billing periods are shown on the pricing page at the point of purchase, and the exact amount and renewal terms are confirmed by the payment processor before your card is charged.

Recurring plans renew automatically at the end of each billing period until you cancel, at the price shown when you subscribed. We tell you before you buy that the plan renews, how often, and how to stop it, and we ask you to agree to those terms separately before checkout.

For a subscription bought on the web, you can cancel anytime from Settings → Plan & billing. For a subscription bought inside the iPhone app, Apple is the seller: manage or cancel it in your Apple Account subscription settings, since we cannot cancel an Apple subscription for you. Either way, cancelling stops the next renewal and you keep paid access until the end of the period you have already paid for.

If a price changes, the new price applies only to renewals after we have told you, never retroactively. Refunds and one-time purchases are covered by the Refund & Cancellation Policy.

Content you add

You can add your own places, photos, notes and trip write-ups. You keep ownership of what you add. By adding it, you give us a non-exclusive, worldwide, royalty-free licence to store it and display it back to you, and — only for content you explicitly choose to share via a public link — to show it to the people you share it with. This licence exists only to run the service and ends when you delete the content or your account, except for copies we are required to keep by law or that other people have already saved.

You are responsible for what you upload. Do not upload anything you do not have the right to share, anything unlawful, or anything that infringes someone else’s rights or privacy. You confirm that content you add does not break these terms or the law.

Acceptable use

Do not use the service to break the law, harass anyone, upload illegal or abusive content, scrape or overload the system, attempt to bypass security or payment, reverse-engineer the app except where the law says you may, or resell access.

Content shared publicly can be reported. We may remove content, or restrict or close an account, that breaks these terms or the law. See Moderation and Suspension below.

Moderation and enforcement

Publicly shared journeys, collections and user-added places can be reported. We review reports and may block a shared item from public view or, for serious or repeated violations, restrict or terminate an account. Blocking a shared item removes it from public reach; it does not delete your own private copy.

We may suspend or close accounts that we reasonably believe are being used unlawfully or abusively, and we will tell you why where we can.

Copyright and reporting infringement

We respect intellectual property and expect the same. If you believe content on the service infringes your copyright, send a notice to support@anomadsguide.com with "Copyright" in the subject line, including: enough detail to identify the work you say is infringed; where the infringing material is on the service; your name, address and email; a statement that you believe in good faith the use is not authorised by the owner, its agent or the law; a statement, made under penalty of perjury, that your notice is accurate and that you are the owner or authorised to act for them; and your physical or electronic signature.

We remove or disable material that is the subject of a valid notice, and where the law provides for it we forward the notice and allow a counter-notice. We terminate, in appropriate cases, the accounts of people who infringe repeatedly. Filing a knowingly false notice or counter-notice can carry legal liability, so send one only about content you genuinely have the right to act on.

Content from others

Some destination text and photographs come from Wikipedia and Wikimedia Commons and remain under their own licences (for article text, Creative Commons Attribution-ShareAlike); we credit the source and licence where that content appears. Maps are provided by Mapbox, payments by Stripe, and iPhone purchases by Apple, each under their own terms.

We do not guarantee that catalogue information is complete or accurate. Check anything you rely on for a real trip.

Our app, and your licence to use it

The service itself — the software, the design, the name, the logo and branding, the way it works, and the catalogue of destinations and collections we assemble and maintain — belongs to us or to those we licence it from, and is protected by intellectual-property law. (Content that comes from Wikipedia, Wikimedia Commons and other sources stays under its own licences, as described above, and your own content stays yours.)

While your account is in good standing, we give you a personal, limited, non-exclusive, non-transferable and revocable licence to use the service for your own personal, non-commercial travel record, on the terms set out here. You may not copy, resell, scrape or redistribute our catalogue, or use our name, logo or branding, without our written permission. This licence transfers no ownership to you, and it ends when your account or these terms end.

Feedback

If you send us ideas, suggestions or feedback about the service, we can use them to improve it without any obligation to you, and without the feedback becoming confidential. You are not required to send feedback, and nothing you send changes who owns your own content.

Availability and “as is”

We work to keep the service running, but we provide it “as is” and “as available”, without warranties of any kind, express or implied, to the fullest extent the law allows. It may have downtime, bugs, or changes, and features may be added or removed.

Nothing in these terms limits any rights you have under mandatory consumer-protection law where you live, including any statutory refund or cancellation rights, or any liability that cannot lawfully be excluded.

Limitation of liability

To the fullest extent permitted by law, and except where the law does not allow it, our total liability to you for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect, incidental or consequential losses, or for lost data you could have kept a copy of.

Some jurisdictions do not allow certain of these limits, in which case they apply only as far as the law permits and your mandatory rights are unaffected.

Your responsibility for what you upload

To the extent permitted by law, you agree to cover us against claims, losses and reasonable costs that arise from content you upload or share, from your breach of these terms, or from your misuse of the service. This does not apply to anything caused by our own wrongdoing, and it does not reduce any right you have under mandatory consumer-protection law.

The App Store and your iPhone

If you use the app through Apple’s App Store, these additional terms apply, and in any conflict with the rest of this agreement they control for App Store use.

This agreement is between you and us only, not with Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide any support or maintenance for the app. If the app fails to meet any applicable warranty, you may notify Apple and Apple may refund the purchase price, if any; to the maximum extent permitted by law Apple has no other warranty obligation for the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility, not Apple’s.

We, not Apple, are responsible for addressing any claims relating to the app, including product-liability claims, claims that the app fails to meet a legal or regulatory requirement, and consumer-protection claims. We, not Apple, are responsible for investigating and defending any claim that the app infringes a third party’s intellectual-property rights. You confirm that you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and that you are not on any US Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Suspension and termination

You can stop using the service at any time by deleting your account. We may suspend or end your access if you materially breach these terms or the law, or to protect the service or other people; where we reasonably can, we will tell you why and, for something fixable, give you a chance to fix it first.

When your account ends, your licence to use the service ends and we delete your content in the ordinary course, except for records we are required to keep. The sections that by their nature should survive — ownership, disclaimers, limitation of liability, your responsibility for uploads, and dispute resolution — continue to apply.

Changes to these terms

We may update these terms. If we make a material change we will update the date above and, where the change is significant, tell you in the app or by email. Continuing to use the service after a change means you accept the updated terms; if you do not agree, stop using the service and, if you like, delete your account.

Resolving disputes, and the law that applies

If you have a problem, email support@anomadsguide.com first and give us a genuine chance to sort it out: most issues are a misunderstanding or a billing slip we can fix quickly, and we ask both sides to try to resolve a dispute informally for 30 days before taking it further.

These terms, and any dispute about them or the service, are governed by the laws of the District of Columbia, United States, without regard to conflict-of-laws rules, and the state and federal courts located there have exclusive jurisdiction — all of this without affecting any mandatory rights or protections you have under the law of the place where you live.

The rest of the fine print

These terms, with the Privacy Policy, Refund & Cancellation Policy and Cookie Notice, are the entire agreement between you and us about the service and replace anything said before. If any part is found unenforceable, the rest still applies. If we do not enforce a right straight away, we have not given it up. You may not transfer your rights under these terms to anyone else; we may transfer ours to a successor if the business is sold or reorganised, without reducing your rights.